Frequently Asked Questions

Answers to Common Questions

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The Coding Guys UK was formed in 2014 as a small web design and development agency. Our main focus was building professional websites for local businesses in West Yorkshire. As we have grown, so too has the range of services we offer to our clients. At the forefront of everything we do is the requirement for high quality web hosting. In 2015 we partnered with one of the UK's leading data centres to provide a range of website hosting options suitable for small to medium sized companies.
Due to the quality of the services we provide we have never been required to return any money to customers. However, if the services or support we give are not as promised in our Terms & conditions we will refund you accordingly.
We offer a Free 7 day trial of our cPanel hosting. Please note this is for UK customers only.
Yes! If you sign up for any of our cPanel hosting packages your services will be setup instantly on receipt of your first payment.
We accept all major debit/credit cards, PayPal and for some clients we are also able to accept bank transfer payment.
All of our pricing information including any discounts or special offers can be found by visiting the products within our website.
The Coding Guys UK offer web hosting, domain names, SSL certificates, website design and development, custom web development and more. We offer free website migration to our platform for sites under 2GB. We are a reseller of Microsoft products including Office 365. We also offer website maintenance and SEO packages focusing specifically on WordPress website maintanenance.
We provide 24/7 support via our Support Ticket system which should be your initial point of contact. Here you can select the urgency of your support request. We endevour to answer all urgent support requests as quickly as possible but there may be a slight delay when outside of UK office hours.